Record 3rd Quarter Service Bonus Paid - Southeast Mortgage

Congratulations to our Operations and Support Teams for achieving an Awesome 4.66 (Scale 1-5) 

Some of our 3575 Koger Blvd Operations Team

average group service score in the 3rd Quarter 2016.  Our TEAM maintained the same Awesome Service with Record Volume in 3rd Qtr.  Our service score is the average MLO rating of their operations experience for each of their closings and our client's survey of their experience with their MLO and Operations team on a scale of 1 being poor and 5 being perfect.  We call it 360 degree accountability.

Our Operations and Support Teams equally shared in a bonus of $91,910.41 for 3rd Quarter 2016.

AWESOME SERVICE is delivered by an awesome team.  With surging volumes and an almost perfect service score speaks to our teams ability to scale rapidly with the same great closings and speed.




Try our NEW Awesome APP:
https://itunes.apple.com/us/app/southeast-mortgage/id1115070771?mt=8

Breaking the Paradigm and making Awesome Service Tangible...

Congratulations to our Operations and Support Teams for achieving a 4.71 and 4.69 group service score in the 1st and 2nd Quarter 2016 respectively.  Our service score is the average MLO rating of their operations experience for each of their closings and our client's survey of their experience with their MLO and Operations team on a scale of 1 being poor and 5 being perfect.  We call it 360 degree accountability.

Our Operations and Support Teams equally shared in a bonus of $78,252 for the 1st Quarter 2016 and $83,161 for the 2nd Quarter 2016.

AWESOME SERVICE is delivered by an awesome team.  With surging volumes and an almost perfect service score speaks to our teams ability to scale rapidly with the same great closings and speed.

Southeast Mortgage 2016 Mission Statement

Southeast Mortgage 2016 Mission Statement

Southeast Mortgage is dedicated to providing Clients COMPETENT advice and AWESOME Service via Licensed Mortgage Originators and a “We Can” Operations TEAM.

Southeast Mortgage has re-aligned its methodology to adapt to industry changes and capitalize on critical paths and learning identified through objective analysis.  The result is a highly accurate efficient decision and verification process that expedites a file to the closing queue.

“I am a Georgia Tech grad, so I am an engineer at heart that also understands finance, sales theory, and production management.  The enhancements for 2016 are simply amazing.  Our MLOs will have a competitive advantage to leverage organic growth from our client’s life cycle and win more Builder and Realtor relationships through smarter underwriting and fantastic communication.  2016 will be a year to remember”  Cal Haupt, Chairman and CEO. 

 

www.southeastmortgage.com

Southeast Mortgage is taking service to the next level in 2016

On behalf of the Southeast Mortgage of Georgia, Inc. shareholders and myself, I would like to thank our Clients, Builders, Realtors, Referral Sources, and Talented SEM TEAM for their TRUST in us and a great 2015.

SEM is implementing an exciting evolution of what service can be in the mortgage industry.  This means all of our clients and referral partners can expect even better service in 2016 which in turn creates more business from referrals and leveraged market expansion.
 
Awesome is the best way to describe it.

Sincerely yours,

Cal Haupt
Chairman and Chief Executive Officer
Southeast Mortgage of Georgia, Inc.
www.southeastmortgage.com