Thursday, October 13, 2016

Record 3rd Quarter Service Bonus Paid - Southeast Mortgage

Congratulations to our Operations and Support Teams for achieving an Awesome 4.66 (Scale 1-5) 
Some of our 3575 Koger Blvd Operations Team
average group service score in the 3rd Quarter 2016.  Our TEAM maintained the same Awesome Service with Record Volume in 3rd Qtr. 
Our service score is the average MLO rating of their operations experience for each of their closings and our client's survey of their experience with their MLO and Operations team on a scale of 1 being poor and 5 being perfect.  We call it 360 degree accountability.

Our Operations and Support Teams equally shared in a bonus of $91,910.41 for 3rd Quarter 2016.

AWESOME SERVICE is delivered by an awesome team.  With surging volumes and an almost perfect service score speaks to our teams ability to scale rapidly with the same great closings and speed.

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