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Real Estate Agent, Realtor, and Consumer Must Know about the
Mortgage Industry
Click the link below
http://southeastmortgage.blogspot.com/2013/09/what-consumers-must-know-about-mortgage.html
Service Matters....
via Email 5/9/2013
Hello Mr. Haupt,
My name is Letonya Bush
and I recently purchased a new home through Southeast Mortgage. My Lender was
SEM and although it's been over a month since I closed on my new
home, I went online to search for the President of Southeast Mortgage to
express my wonderful experience working with SEM.
As you know, securing a
mortgage loan and anticipating the purchase of a new home can be very
stressful. And although there were many challenges with the builder, the onsite
agent and the construction project itself, I can honestly say that I would have
decided against new construction had I not had the pleasure of working with
SEM. Patience and dedication is inspiring.
SEM treated me as an
individual which means more to me than anything. Although this wasn't my first
time purchasing a home, in10 years, many things have changed that can
actually detour even the most viable candidate from wanting to purchase a
home.
From day one of the
process, SEM was honest, available and provided feedback even when there
weren't any updates just to make me comfortable as that is the type of client I
was. Additionally, having started a new job did not make the process any easier
to cope with. But SEM took that stress into consideration and provided the
type of Customer Service that I would hope is the Standard within your
Organization.
I am proud to say that I
am the owner of a new home and only because of SEM's diligence and
understanding will I not only recommend friends and family to consider new
construction, but will only refer them to SEM.
Please forgive the delay
in providing feedback as this is customary for me and especially when the
service is exceptional. Feel free to contact me either via phone at XXX-XXX-XXXX or email if you have any questions.
Sincerely,
Letonya Bush
Call us: 770-279-0222
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| Southeast Mortgage Senior Management Team |
