With the leadership in Washington finalized, SEM is beginning to execute its 2013 Service and Support Plan for our Licensed Mortgage Loan Originators (MLO) and Real Estate Agent Referral Partners.2013 technology enhancements, product channels, operations execution, and MLO compensation will be the best structure rolled out in the History of SEM.
A few highlights:
Ø 8-day close will continue to be our service expectation as it was with the 7-day close prior to 2009
Ø Client Relationship Management (CRM) has a busy year of social events planned and unique strategies to drive clients to our referral partners and MLOs
Ø New point of sale technology supported by updated best in class website platform
Ø Enhanced MLO compensation w/ market adaptation capability
Ø Addition of a Portfolio Jumbo Product Line2013 will be a fantastic continuation to a great 2012. I am very proud of our Operations Team, CRM, and MLOs. If I could think of the perfect Retail Mortgage Solution for MLOs and Referral Partners, I think the 2013 Southeast Mortgage of Georgia, Inc's Strategic Service and Support Plan will do it.
Cal Haupt, President & Chief Executive Officer, Southeast Mortgage of Georgia, Inc.